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Should any issue occur while you are on your trip, it is imperative that you discuss this with your group leader or local representative straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.\\n\\nWe recognise that there may be times when your group leader or local representative may not be able to resolve a situation to your satisfaction - if this is the case, please ask the group leader or local representative to speak to their direct manager.\\n\\nYou may also choose to provide details in your online feedback, which we ask you to complete within 30 days of the end of your trip. Please do be aware that it is very difficult for us to provide any practical help after the trip is completed, so informing us while still travelling will give us the opportunity to resolve the issue in real-time.\"\n ],\n \"importantDetails\": [\n \"A single supplement is available if you’d prefer not to share a room on this trip. 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Your tour leader and group composition may change on Day 9.\"\n ],\n \"entryRequirements\": [\n \"PASSPORT \\nYou’ll need a valid passport to travel internationally and most countries require your passport to have a minimum of 6 months validity, so remember to check the expiry date.\\n\\nWe need your passport information to get everything ready for your trip so it’s important that the information on your booking matches your passport exactly. Please take care to provide the correct details. We recommend carrying a copy of the photo page of your passport while travelling and leaving a copy at home with family or friends. \\n\\nVISAS & ENTRY REQUIREMENTS\\nMany countries require a visa and obtaining the correct visa for your trip and any countries you may transit through is your responsibility. We recommend you check your visa requirements as soon as you have booked your trip. This will ensure you have time to prepare your documents and for your visa application to be processed. You can check the entry requirements for your nationality on your government's foreign travel advisories, consular websites or on our page here:  www.intrepidtravel.com/visa-entry-requirements\"\n ],\n \"health\": [\n \"GENERAL HEALTH\\nAll travellers need to be in good physical health in order to participate fully on this trip. For the safety and wellbeing of yourself and others, if you are unwell prior to travelling, please stay at home and contact us to make alternative arrangements.\\n\\nWhen selecting your trip please make sure you have read through the itinerary carefully and assess your ability to manage and enjoy our style of travel. Please note that if in the assessment of our group leader or local representative a traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, we reserve the right to exclude them from all or part of a trip without refund.\\n\\nYou should consult your doctor for up-to-date medical travel information or for any necessary vaccinations before departure. We recommend that you carry a first aid kit as well as any personal medical requirements in their original packaging as they may not easily be obtained while travelling. If you are carrying medication, ensure you check your government's foreign travel advice for any local restrictions or requirements.\"\n ],\n \"foodAndDietaryRequirements\": [\n \"While travelling with us you'll experience the vast array of wonderful food available in the world. Your group leader or local representative will be able to suggest restaurants to try during your trip. To give you the maximum flexibility in deciding where, what and with whom to eat, generally not all meals are included in the trip price. This also gives you more budgeting flexibility. As a rule, our groups tend to eat together to enable you to taste a larger variety of dishes and enjoy each other's company. If you have dietary requirements and/or food allergies, please let your booking agent know prior to departure.\"\n ],\n \"accommodation\": [\n \"HOTELS:\\nMost of the accommodation on this trip is in hotels (mostly 2 to 3-star). Facilities are often basic, with some properties not having a continuous supply of hot water on occasion. All rooms are either fan cooled or with air conditioning and twin share with private facilities unless stated otherwise in the daily itinerary. Double beds are not widely available in South East Asia.\"\n ],\n \"transport\": [\n \"VIETNAM FLIGHTS:\\nPlease provide your exact name (including middle name) as per passport 45 days prior to your trip's departure date for flight tickets to be issued. Internal flights will be on the following safety audited airlines: Pacific Airlines, Vietjet or Vietnam Airlines.\"\n ],\n \"money\": [\n \"SPENDING MONEY\\nWhen it comes to spending money on the trip, every traveller is a little different. You know your spending habits better than we do, so please budget an appropriate amount for things like optional meals, drinks, shopping, optional activities, and laundry. Make sure you have read the itinerary and inclusions thoroughly so you know what is included in the trip price and what you may need to pay for while travelling.\"\n ],\n \"packing\": [\n \"Most travellers prefer to take a small to medium wheeled suitcase, which is a great size for the packing capacity in our private vehicles. Whatever you take, be mindful that you will need to be able to carry your own luggage, handle it at airports, take it in/out of accommodation and perhaps even walk short distances. We recommend you pack as lightly as possible.\\n\\nIf your trip includes travelling on overnight trains or primarily using public transport, the smaller your luggage, the easier it will be to store under or above bunks. Large suitcases may not be able to be taken on board. A lockable bag or small padlock for your bag will be useful, especially when travelling on public transportation as well.\\n\\nWhen you're exploring during the day, you'll also need a day pack/bag to carry water, a camera, a jacket and activity-specific items like a swimsuit, a waterproof pouch/bag for your phone, or hiking shoes.\\n\\nBelow we have listed the essentials for this trip:\"\n ],\n \"seasonalTravel\": [\n \"SONGKRAN FESTIVAL\\nThe Songkran Festival is celebrated to mark the New Year. The festival runs from the 13th to the 15th of April. Traditionally houses and villages are properly cleaned in preparation for the New Year, flowers are gathered to decorate Buddha images, young people pour water over the elders for good luck. Songkran Festival is often referred to as the “water festival” as it is now common to throw water over each other during the festival period. Our advice is to be prepared to get wet! Your group leader or local representative will discuss the festival activities upon day one at the group meeting.\"\n ],\n \"groupLeaders\": [\n \"All group trips are accompanied by one of our group leader or local representative. The aim of the group leader or local representative is to take the hassle out of your travels and to help you have the best trip possible. Intrepid endeavours to provide the services of an experienced group leader or local representative however, due to the seasonality of travel, rare situations may arise where your group leader or local representative is new to a particular region or training other group leader or local representative.\\n\\nYour group leader or local representative will provide information on the places you are travelling through, offer suggestions for things to do and see, recommend great local eating venues and introduce you to our local friends. While not being guides in the traditional sense, you can expect them to have a broad general knowledge of the places visited on the trip, including historical, cultural, religious, and social aspects. At Intrepid we aim to support local guides who have specialised knowledge of the regions we visit. If you are interested in delving deeper into the local culture at a specific site or location then your group leader or local representative can recommend a local guide service in most of the main destinations of your trip.\"\n ],\n \"safety\": [\n \"TRAVEL ADVISORIES & ALERTS\\nWe recommend that you check your government's foreign travel advisory for the latest information about the destination before you travel. You will also need to ensure that your travel insurance covers you for all destinations and activities on your trip. Links to travel advisories and any current travel alerts for our trips can be found here: https://www.intrepidtravel.com/travel-alerts\\n\\nPERSONAL SAFETY\\nEnsure you have a secure method of carrying your passport, phone, credit cards and cash while travelling such as a money belt. Leave all other high value items, including jewellery, at home Use safety deposit boxes at hotels to store your valuables when available and ensure your luggage is lockable. Be aware of the risk of pick-pocketing and petty theft. Exercise caution when walking at night, don’t walk alone and stick to well-lit streets wherever possible. Be vigilant on public transport and look out for your fellow travellers. Take precautions such as carrying your bag in front of you and never leaving personal items unattended. \\n\\nLGBTQIA+ TRAVELLERS\\nIntrepid welcomes all LGBTQIA+ customers on our trips, however we operate in parts of the world that are less accepting. We support LGBTQIA+ customers to travel to these destinations and are committed to ensuring they face no discrimination on any part of the trip we control. We recommend you visit Equaldex (https://www.equaldex.com/) and your government's foreign travel advice for LGBTQIA+ travellers when choosing your trip.\"\n ],\n \"groupTravel\": [\n \"As you travel on a group trip you will be exposed to all the pleasures and maybe some of the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and likely a range of age groups too. We ask you to be understanding of the various needs and preferences of your group - patience with your fellow travellers is sometimes required for the benefit of everyone's travel experience. Remember too that you have responsibilities to the group. If you are requested to be at a place at a certain time, ensure that you don't keep the rest of the group waiting. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well - this takes just a little effort on your part. Due to privacy reasons, we are unable to provide you with contact details and any personal information about your fellow travellers booked on your trip prior to departure.\"\n ],\n \"feedback\": [\n \"Can’t stop thinking about your adventure? Tell us all about it! We read each piece of feedback carefully and use it to make improvements for travellers like you. Share your experience with us at: http://www.intrepidtravel.com/feedback/\"\n ],\n \"tourEtiquette\": [\n \"Intrepid won't tolerate any kind of violence, harassment (whether physical, verbal or sexual), or disrespect toward fellow travellers, our teams or local communities. \\n \\nTo ensure the wellbeing of everyone on the trip, decisions made by your group leader are final. \\n\\nRomantic relationships between travellers and group leader or local representative are not permitted while on trip.\\n\\nAny behaviour that prevents your leader from continuing the itinerary as planned, breaks local laws or opposes any of these guidelines may result in Intrepid denying your booking or removing you from the trip. \\n\\nIf something concerns you during your travels, please speak to your group leader immediately. Alternatively, you can contact us on the emergency contact number detailed in the Problems and Emergency Contact Information section of this Essential Trip Information.\"\n ],\n \"insurance\": [\n \"Travel insurance is compulsory on all our trips for those travelling internationally. We require that at a minimum you are covered for medical expenses including emergency repatriation. If you are travelling within your home country or region please confirm before travel that you are entitled to access the public medical system easily should an accident occur. We strongly recommend all travellers have a policy that also covers personal liability, cancellation, curtailment and loss of luggage or personal effects. For international trips, you will not be permitted to join the group until evidence of travel insurance and the insurance company's 24-hour emergency contact number has been sighted by your group leader or local representative.\\n\\nIf you have credit card insurance your group leader or local representative will require details of the participating insurer/underwriter, the level of coverage, policy number, and emergency contact number rather than the bank's name and your credit card details. Please contact your bank for these details prior to arriving in-country.\\n\\nFor travellers who reside within the European Union, Switzerland or USA the requirement to purchase travel insurance cannot be compulsory. 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